New Zealand's Artificial Limb Service: A Closed Contract and Patient Frustration
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New Zealand's National Artificial Limb Service (NZASL) is facing criticism for operating under a 'closed contract' with ACC, limiting patient choice and innovation. Independent prosthetists like Lizzy Carey argue that the system fails to provide genuine options for amputees, who often face long delays and limited access to alternative providers. Patients like Blue Butler and Wayne Johnson describe their struggles with ill-fitting prosthetics and a lack of communication from service providers.