Orana Wildlife Park Commits to Major Improvements in Animal Welfare and Workplace Culture
Orana Wildlife Park Commits to Major Improvements in Animal Welfare and Workplace Culture
After a damning report revealed significant shortcomings in its animal welfare practices and workplace culture, Orana Wildlife Park in Christchurch has announced major upgrades to restore public trust and improve conditions for both its animals and staff.
The park, which had temporarily paused the intake of new animals following whistleblower concerns, confirmed earlier this week that it had met all required standards and would resume accepting new animals. The changes come after an independent investigation commissioned by the Zoo and Aquarium Association Australasia (ZAA) and a workplace culture review by Culture by Design found areas needing improvement in animal welfare, organisational systems, and employee safety.
Turning the Corner
Orana Wildlife Trust Board co-chairperson Emeritus Professor Ken Hughey acknowledged that the controversies had caused uncertainty and anxiety within the community. However, he expressed confidence that the park had made significant progress in addressing these issues.
"We believe we've turned the corner visually and in the way that we approach visitors, and in the things that they can see around the park," Hughey said. "We're really confident that we have turned that corner." While visitor numbers had dropped in the previous year, the park is optimistic about a return to normalcy.
A Five-Year Plan for the Future
Orana leaders have unveiled a five-year initiative called 'Future Focused,' aimed at strengthening animal welfare practices, enhancing organisational culture, and ensuring long-term sustainability. The plan includes improvements to health and safety protocols, asset management, and staff training.
The park has also faced financial challenges, prompting a request for up to $1.5 million in annual public funding. Former chief executive Lynn Anderson stepped down after 28 years, and Rachel Haydon was appointed in February to lead the park forward. Haydon emphasized the importance of communication and trust-building in her early months in the role.
Restoring Confidence
Hughey noted that the park is now dramatically different from a year ago. "We're doing all the work necessary to keep our staff and our animals in a happy place, which is where we should be," he said. With the implementation of new policies and a renewed commitment to transparency, Orana Wildlife Park is working hard to rebuild its reputation and ensure a brighter future for both its animals and the community it serves.
